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The ROI of Training 3: Training Increases Flexibility

By Joseph Timmins

If you read last week's blog, you learned that ERP training improves job satisfaction — this week, you'll see how it also increases flexibility. ERP solutions integrate information and create efficiencies in process, but training drives employees to embrace new practices and systems, which makes them more flexible. It can even cause them to undergo cultural changes, broadening their roles and increasing their productivity.

How Does It Work?

An ERP solution allows your business to grow, adjust, and evolve, creating positive organizational changes to support long-term growth and business agility. While the notion of flexibility may vary between users and business situations, effective training undoubtedly increases the organizational worth of all system users — from senior management to front-line employees.

Here are just a few reasons training boosts system flexibility:

Accessibility and Usability

Accessible ERP systems increase employee productivity, shorten reaction time to issues, and improve collaboration across your internal and external supply chains. Trained users aren’t intimidated by a new system, so incorporating ERP training will promote user adoption and accelerate ROI.


ERP systems should integrate with the tools and systems necessary for employees to work effectively. An ERP connects various parts of your organization in a seamless manner. Training takes this one step further by providing users with access to tools and processes available to do their jobs more effectively. (MS Office, MS SQL, eCommerce, EDI, WMS, CRM, Workflow, Dashboards, et al.)


ERP systems should accommodate current requirements as well as future growth. Incorporating continuous training into your implementation plan will allow you to gradually roll out system capabilities and keep your people ready for anything!

If your business is ready to incorporate employee development and training, let us help. Contact Acuity today for more information.

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Topics: The Importance of Training

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