FAQs

Frequently Asked Questions

Find answers and general information quickly about the lists Acuity.


General Questions

How many clients do you have?
We currently have more than 50 client installations; many are highly active and we correspond with them on a regular basis. Our installations grow dynamically and we are constantly expanding users, adding modules, and broadening the use of the system for our clients.
What is your advantage over your competition?

Although technology has advanced at an unprecedented pace, there is no substitute for the personalized service and knowledge we provide for each of our clients in their unique situation. Clients engage us because our experience, approach, and responsiveness, combined with our commitment to their success, has created an educated and experienced staff with a simple mission: "Our clients will succeed!!" 

What does Acuity provide?
We provide you with a balanced approach to improving your business operations using, specifically, ERP products , consulting , and on going services to help you with the best deployment of SAP Business One possible.
When will the benefits of a new system be realized?
Often, "low-hanging fruit" problems are fixed immediately. Deeper benefits are often realized approximately after Go Live, particularly when several months of data from new system transactions are in place.  This will  present  opportunities to improve and derive benefits.  Examples include  a wide range of reports,  proactive alerts and a consistent cadence to daily business execution.  In short, having timely and meaningful data to make insightful business decisions is the true benefit. 
What information and resources does my company need to provide?
We need to know about your current system needs and the business objectives you're hoping to achieve. It is imperative that you allocate sufficient time for system users to be trained and to practice with the new software. Above all, we require that our clients are completely open with us as to their business practices and the reasoning behind them so that we can best optimize for success.