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eBook: How ISO + Systems = Improved Customer Satisfaction


ISO 9001:2015

Consider this: if it’s better to rely on a bad process than a good person, what would it be like if a good or great process supported a great system? It would be beneficial all around: for you, for your company, for your customers.ISO-eBook.jpeg

This eBook offers a quick review of ISO; it will also discuss the key areas of the new spec, ISO 2015, address some common misconceptions about ISO, and offer some examples of ISO at work. Ultimately, you’ll learn how enterprise resource planning (ERP) systems and ISO work together.

You'll learn how to:

  • Integrate with operations
  • Identify necessary improvements
  • Set up consistent process automations/workflows 
  • Implement a compliant electronic document management system

  

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