How to Evaluate - Evaluating third-party SME ERP solutions
As mentioned in previous blogs, rounding out an SME ERP deployment with third-party add-ons is standard practice. In fact, it’s the rule – not the exception. Most ERP packages have evolved over the years to offer excellent functionality for core business needs, including core accounting, sales order entry, purchasing, inventory management, production, and material requirements planning. However, more companies are now deploying specialized functions such as eCommerce platforms, Warehouse Management, Electronic Data Interchange, and document management, and they are not looking to the ERP package itself for this functionality.
If you attend an ERP conference for SAP, NetSuite, Acumatica, or even Intuit QuickBooks, it's guaranteed there will be dozens of integrated solution partners attending as well. They’re there to fill product gaps and offer viable solutions.
To evaluate third-party solutions, use a two-pronged approach: assess the software itself and consider the vendor behind it. Here's how:
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Know your unique needs: Clearly define your business processes and identify features crucial for your success. Include why the core ERP is not an option for these special requirements and unique needs.
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Identify solutions: Discuss these needs with your Value-Added Reseller, who knows the functional aspects of your ERP and products that fill functional gaps. Get an early idea of the budget (in advance of a formal quote) to determine affordability and potential ROI.
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Evaluate features: See how well the software aligns with your needs, focusing on core functionalities and potential for future growth.
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User experience matters: Prioritize solutions that are user-friendly and easy for your team to adopt.
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Vendor assessment: Research the vendor's reputation, size, number of deployments, and track record with SMEs. Also, look at their long-term support model. They should have a service plan for when things change or you update your infrastructure.
In conclusion, don’t be afraid of third-party solutions. They are commonly deployed. Just consider a) what is being deployed and b) who is deploying it. For help, don’t hesitate to contact Acuity Consulting Group.
