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When it comes to management and organizational concepts, many use the word “empowerment” without understanding what it truly means. Empowerment is based on the belief that employees have the ability to make decisions and want to take on more responsibility. Empowerment provides employees with greater authority and responsibility to manage customer needs and make influential decisions.

So, what are some of the characteristics that define an empowered workforce and culture?

  • Management is committed to supporting an employee empowered culture
  • Employee empowerment is centered on the needs of the customer
  • Employees are provided the appropriate tools and equipment to do their job
  • Managers have trust and confidence in employees to make the right decision
  • Authority and decision-making responsibility comes with specific expectations and boundaries

And…… Empower.jpg

  • Employees are given access to information and data that can be used in their decision-making process

Putting your bottom line in the hands of your employees...

With the right lean manufacturing approach, employee empowerment can lead to solid bottom-line growth.

Here’s how:

  1. Enable Decision Making
    Too many decisions become bottlenecked by leaders and managers, slowing down and frustrating employees. Empowering employees to make daily decisions will not only reduce operational delays but will allow supervisors and executives to focus on more critical items. A good ERP system will provide accurate data to support this objective.
  2. Do More with Less
    The whole motivation behind lean manufacturing is the idea of accomplishing more using less. By standardizing workflows and increasing efficiency, managers can reassign employees, allocate more time for training, and/or increase production efforts.
  3. Improve Employee Morale
    Higher employee engagment and empowerment ofter means happier, more productive team members - reducing uncertainty, increasing contribution efforts, and improving employee retention.
  4. Increase Manager/Employee Trust
    Transparency at every level of your lean manufacturing organization can translate into greater trust between management and front-line workers. However, with a shared understanding of the importance of each role with regards to the success of your business, employees are less wary of management decisions and may feel more involved/aligned with company motives and direction.


Does your organization empower employees in an effort to increase its bottom line? Does your ERP system provide data for sound employee decision making? If not, the experts at Acuity would love to discuss your current business processes and work with you to create solutions to increase efficiencies and improve profits! Contact us today for more information.

Do More with Less



Joseph Timmins