<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=157409298096672&amp;ev=PageView&amp;noscript=1">

Defining the Process of Zero Defects

By Joseph Timmins

Quality defects cost your organization time, money, resources, and a good reputation. Unfortunately, programs to reduce or eliminate defects can prove expensive and time-consuming. So should you pursue total defect removal regardless of cost, or is it more about culture and processes?

The Zero Defects Concept 

The concept of zero defects reinforces the idea that defects are unacceptable and that tasks must be done right the first time. This philosophy also promotes the idea that organizations can profit by eliminating the cost of failure and improving customer satisfaction.

30 minute challenge CTA

But is Zero Defects actually attainable?

Zero defects is NOT about absolute perfection. Instead, it serves as a standard by which systems, processes, actions, and results can be measured and later analyzed. It also ensures that process waste is continually eliminated, leading to higher quality and lower cost.zero defects

It challenges people to shift paradigms and:

  • Recognize the high costs associated with quality issues
  • Continuously think of instances where errors may occur
  • Proactively address the system and process shortcomings that allow defects to happen

Zero defects: a journey, not a destination

Despite making for great slogans, perfection and zero defects may be too high an ideal. It may also impede your current work culture and production processes, decreasing employee satisfaction and wasting time and resources. To meet the spirit of zero defects, your company must adopt a quality culture and deploy systems. These include defined (think: ISO) processes. New ERP software with excellent reporting, workflow capabilities, and automatic alerts also support a zero defect culture very effectively. These help identify measure, manage, and resolve defects. Why not take advantage of newer ERP tools at your company?

Would a zero defects approach help your organization reduce waste? If you believe so, the experts at Acuity would love to hear more about your current business processes and help you implement ERP systems to reduce waste and maximize efforts! Contact us today for more information.

Topics: manufacturing, ERP

Subscribe to Our Blog



Recent Posts

Why Your Business Is More Valuable If You Run Excellent ERP Software

March 9, 2020

Want an ERP Project to Succeed in Your Company? Do a Checkup on Your Users.

November 6, 2019

ERP Success: How We Know Things are Better – Even Without Calculating ROI

October 9, 2019

ERP and Value-added Resellers: Spending Your Consulting Dollars Wisely

August 22, 2019

Why SAP Business One is Spreading Like Wildfire

August 1, 2019